Shipping & Delivery

We understand you’re excited to receive your thoughtfully chosen items from Lunitaa.com We’re committed to getting your order to you as efficiently as possible, while also being mindful of our impact on the planet.

Our Commitment to Responsible Shipping:

• We strive to process and ship your order within 3 – 4 days.
• We partner with reliable carriers to ensure your package arrives safely.
• You’ll receive tracking information via email as soon as your order ships, so you can follow its journey.

Important Notes:

• While we make every reasonable effort to deliver within the estimated timeframe, please understand that occasional delays can occur due to factors beyond our control, such as carrier issues or unforeseen circumstances.
• Once your package is handed off to the carrier, the risk of loss and title for your purchased items transfers to you.
• We encourage you to consider the environmental impact of shipping. Choosing fewer, higher-quality pieces, and being patient with delivery, helps reduce the carbon footprint associated with frequent, rushed deliveries. Each purchase is a chance to make a more sustainable choice, moving away from the cycle of fast fashion’s disposability.

A Gentle Reminder:

We believe in creating pieces meant to last, not just for a season. By choosing Lunitaa.com, you’re supporting a more mindful approach to consumption. Let’s cherish what we have, and together, make a positive difference for our planet.

Tracking Your Order:

• Simply use the tracking number provided in your shipping confirmation email to monitor your package’s progress.

We appreciate your understanding and support in our efforts to deliver your order responsibly. If you have any questions, please don’t hesitate to contact our customer support team at [email protected]