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Return to shopLunitaa.com Returns & Exchanges
On-Demand Production: Due to our on-demand production, returns and exchanges are handled on a case-by-case basis.
Contact Us: If you have any issues with your order, please contact us at [email protected]
 within 14 days of receiving your item.
Eligibility: To be eligible for a return or exchange, items must be unused, in their original condition, and in the original packaging.
Process: We will assess your request and provide instructions. Return shipping may be your responsibility.
Refunds/Exchanges: Refunds or exchanges will be processed after we receive and inspect the returned item.
Exceptions: Certain items (e.g., personalized items) may not be eligible for return or exchange.